1. What impact, if any, do you think inadequate orientation programs have on employee retention rates? 2....
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1. What impact, if any, do you think inadequate orientation programs have on employee retention rates?
2. How might you, as a department manager, better determine how the quality of new employee orientation impacts the property’s turnover rates?
3. Assume you could prove a positive relationship between effective orientation programs and improved employee retention, and that it was cost-effective to improve the orientation program. What are potential responses of higher-level officials at this resort to this information?
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Related Book For
Human Resources Management In The Hospitality Industry
ISBN: 9781118988503
2nd Edition
Authors: David K Hayes, Jack D Ninemeier
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