2 How would you go about determining whether a flexible benefits plan along these lines was working effectively? Compared to traditional ‘one-size-fits-all’ benefits plans, well-designed flexible benefits plans offering a mix of traditional and non-traditional benefits are commonly assumed to be more capable of supporting workforce diversity and inclusion. Giving employees greater choice of benefits affords more scope to simultaneously address the varied needs and preferences of different groups of employees as well as providing greater scope for the customisation of benefits to meet individual needs and expectations.