1. All it takes is one compromised ingredient to contaminate food and to put human lives at risk. Delays in communicating contaminated food increase the health risk and fines for violating the Food Safety Modernization Act. How can the SCM system help McCain Foods reduce the risks related to low-quality or contaminated frozen foods reaching consumers?

2. What are three challenges or threats facing McCain Foods and what is the reason for each challenge or threat? 

3. How have dashboards on the factory floor impacted performance at McCain Foods? 

4. What might be the KPIs of a frozen food manufacturer such as McCain Foods? 

5. Explain how visibility about operations and performance created healthy competition among McCain’s factory workers. 

6. Being able to make reliable predictions can improve business performance. Explain why.