Give three reasons why CRM fails.
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Give three reasons why CRM fails.
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Putting IT department in charge of the CRM project instead of the business users The handson busines...View the full answer
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Related Book For
Information Technology for Management Digital Strategies for Insight Action and Sustainable Performa
ISBN: 978-1118994290
10th edition
Authors: Efraim Turban, Carol Pollard, Gregory Wood
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