The basic supportive confrontation message requires that you (1) describe the behavior, (2) explain the impact, and (3) state the desired change. However, you may want to also include other elements, such as show empathy, state a consequence, and check for understanding, because

a. the basic message does not provide the essential information that the individual needs to know in order to correct his or her behavior.

b. depending on the circumstances, the basic message may be more direct and blunt than you intend.

c. every situation requiring direct confrontation also requires that you have empathy for the other person and his or her behavior.

d. the recipient of the message will not see the point of changing his or her behavior unless you state an adverse consequence for noncompliance.