Question: 1. How are services different than the existing point-to-point integration approach? Where does their value come from? 2. Consider the approach taken by Qualcomm to

1. How are services different than the existing point-to-point integration approach? Where does their value come from?

2. Consider the approach taken by Qualcomm to roll out services into its IT infrastructure. What were its strong points? Were there any weaknesses? What could they have done differently?

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