The Woolworths Group has a goal of having customers put the company first across all their brands. To achieve this the Group has identified five priorities.9

1. Building a customer and store-led culture and team.

2. Generating sustainable sales momentum in food.

3. Evolving the drinks business to provide even more value and convenience to customers.

4. Empowering the portfolio businesses to pursue strategies to deliver shareholder value.

5. Becoming a lean retailer through end-to-end process and systems excellence.

Required

(a) Given the strategic priorities, what decisions could management take to influence the structural cost drivers and executional cost drivers?

(b) What type of information would management need in making decisions you have identified in (a)?