Question: Information to evaluate performance You have just been made the manager of a group of 45 dry-cleaning outlets that are located in a large metropolitan

Information to evaluate performance You have just been made the manager of a group of 45 dry-cleaning outlets that are located in a large metropolitan area. Your company has positioned itself as a niche competitor. You offer personalized customer service and prompt cleaning. As a result, your prices are slightly higher than those of most of your competitors. You have just designed and installed a new system that picks up clothing from each of the outlets, delivers the clothing to the dry-cleaning plant, and returns cleaned clothing to the outlets How would you evaluate the performance of this process, given the characteristics of your organization?LO 1

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