Question: True internalization and commitment to a planned change is most likely to occur when a manager uses a(n)_________ change strategy. (a) education and communication (b)

True internalization and commitment to a planned change is most likely to occur when a manager uses a(n)_________ change strategy.

(a) education and communication

(b) rational persuasion

(c) manipulation and co-optation

(d) shared power

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