Kent, our employees are often rude to each other. What intervention can we use to make them
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Kent, our employees are often rude to each other. What intervention can we use to make them better understand how their behavior affects their coworkers?
A. Training and development
B. Sensitivity training
C. Team building
D. Process consultation
E. Forcefield analysis
F. Survey feedback
G. Large-group intervention
H. Work design
I. Direct feedback
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