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management fundamentals concepts
Questions and Answers of
Management Fundamentals Concepts
Go to the company’s Web site [www.starbucks. com]. Find the information on the company’s environmental activities from bean to cup. Select one of the steps in the chain (or your professor may
Using the company’s most current financial statements, calculate the following financial ratios: current, debt to assets, inventory turnover, total asset turnover, profit margin on sales, and
Are there any productivity concerns with allowing employees to use their personal devices at work?
Given the privacy and security concerns, are BYOD programs really a good idea for companies?
Other than the obvious, what problems do you see here, especially as it relates to control?
Does Starbucks “care” too much for its partners? Cana company ever treat its employees too well? Why or why not?
What potential ethical issues do you see here? How might managers address these ethical issues?
Would you like to work in a competitive organization like Amazon? Why or why not?
Select one of the job openings posted on the company’s Website. Do you think the job description and job specification for this job are adequate? Why or why not? What changes might you suggest?
Starbucks has said its goal is to open 10,000 new stores globally by 2019. In addition, the company has set a financial goal of attaining total net revenue growth of 10 to 13 percent and $30 billion
What examples of the six organizational structural elements do you see discussed in the case? Describe.
Research and describe the steps being made in your country with regard to autistic employees or those with other challenges.
Would you want to work at W.L. Gore and Associates? Why or why not?
What lessons can be applied to organizational design from this story?
Do you think it is ethical to dismiss anyone by email?
What potential ethical issues do you see here?
Are you surprised about the impact that the iPhone has had on the technology marketplace? Why or why not?
What can the ALSA learn from this experience to help the organization take advantage of the power of social media in the future?
Do you think the Ice Bucket Challenge would have had the same success if the management at ALSA initiated the challenge?
Do you think the ALSA can continue to rely on the Ice Bucket Challenge to support the organization’s fundraising efforts? Why or why not?
Stacey Fi nkelstein and Ayelet Fishbach (2012) examined the impact of feedback in the learning process. The following is an excerpt from their abstract: “This article explores what feedback people
Find an article in the popular media (newspaper, magazine, Web site) that includes a graph in addition to the text. a. Briefly summarize th e main point of the article and graph. b. What are the
What is your view of the quality of products you have purchased over the past year compared to previous years? Did you have to return and exchange products or have them repaired? Do you think that
Many companies are now using radio-frequency identification (RFID) technology. RFID is revolutionary and is helping businesses improve supply chain management. However, critics are concerned about
Assume you are planning a major event or project, such as a big wedding. (If you have an actual future event or project, use it rather than selecting an assumed event.) Would you use the planning
Think about your career and the ideal job you are planning to obtain. Use Exhibit 15–2 to classify the operations systems and Exhibit 15–4 to identify the facility layout where you will work.
Why are some companies (such as Apple) innovative when it comes to changing products and processes, while others (such as Eastman Kodak) are slow to innovate and change?
Do you agree with the systems process strategy CEO Kazuto Yamaki used? Would you have done anything differently? Explain.
Can the need for discipline be reduced? If so, how?
Which of the eight discipline guidelines is most relevant to you personally? Explain.
Do you feel that managers should spend more time on coaching and MBWA techniques? Explain.
How confident are you in your ability to develop budgets and read financial statements? What experience have you had in developing budgets and reading financial statements?
How does your professor in this course use controls to reduce and/or eliminate cheating on tests and other assignments?
Employees tend to resist control and sometimes break the rules. Give examples of things you or others have done to resist controls.
Apply the control systems process to your college education. What are your major objectives and standards? How do you measure and compare performance to your objectives and standards? What current
Recall a personal event that you had to help conduct, such as a party, shower, or wedding. Identify preliminary, concurrent, rework, and damage controls, as well as feedback. What did you learn from
You are a Mattel representative – how would you handle the complaints surrounding this product? (Chapter 12)
Would you purchase this toy for someone you know? What benefits or disadvantages do you find with it?
Which response style do you use most often?
When receiving messages, how effective are you at listening? Can you improve? If so, how?
When sending messages, how effective are you at checking the receiver’s understanding? Can you improve? If so, how?
Which message transmission channel do you use most often in your personal and professional life? What is your strongest and weakest channel? How can you improve on your weakness?
Which communication barrier do you think is the most common, and which barrier do you believe has the most negative effects on communication?
Wireless phones and handheld devices are blurring work and home life. Is this positive or negative? Should people stay connected and work while on vacation?
Which e-commerce methods have you used? Which one do you use most often?
Select an organization with which you are familiar. How can the flow of communication be improved?
What percentage of top leaders would you say are really charismatic, transformational, symbolic, and/or servant leaders? (Your answers can change for each of the four leadership behaviors.)
Do you believe that men and women lead differently?
Which situational approach to leadership do you prefer? Why?
Today, the Leadership Grid ® is still being taught in colleges and by consultants to be used by managers. Do you agree that the team leadership style is the best leadership style for use in all
The Ohio State University and University of Michigan two-dimensional leadership styles identified in the 1940s haven’t changed much over the years, as they are still being taught and used today.
Based on the Self-Assessment, is your behavior more Theory X or Y? How do you feel about your score? Will you make any changes?
Should spirituality be allowed in the workplace? Should spirituality be encouraged in the workplace? Why or why not?
What traits do you think are most important in a leader?
Peter Drucker said it’s not worth pointing out the differences between a leader and a manager. Do you agree? Why or why not?
Drawing from your experiences and preferences, would perks and fringe benefits similar to those that Clif Bar offer be an effective motivator for you? Would the company’s development and job
Do you agree with Deming’s statement that U.S. companies need to change to a group approach to compete in a global economy?
Do you believe that reward and recognition programs really do motivate employees?
What are the major methods and techniques you plan to use on the job as a manager to increase motivation and performance?
Which motivation theory makes the most sense to you? Explain why.
Reinforcement theory is unethical because it is used to manipulate employees. Do you agree with this statement? Explain your answer.
What reinforcement methods have been used to get you to go to work and to be on time?
Which of the three process motivation theories makes the most sense to you? Why?
Which of the four content motivation theories makes the most sense to you? Why?
Do you agree with the performance formula? Will you use it on the job?
(a) Should Jim Weston have spoken up in defense of Tina Jefferson during the meeting? If you were Weston, would you have taken Tina Jefferson’s side against the other seven members? (b) Would your
Which of the stress-management techniques listed in the text do you use currently? Can you think of or do you use any other stress-management techniques that are not listed in the text?
How much stress do you have in your life? When do you tend to have more stress, and what is (are) the major cause(s) of the stress?
Which of the conflict management styles do you tend to use most often? Why?
What are the most relevant points you learned about negotiation that you didn’t already know and use? Will you follow the steps in the negotiation process in future negotiations?
Which of the guidelines for developing political skills do you think is most important? Why?
What is your attitude toward power and politics in organizations? Should power and politics be changed, and if so, how?
Does the Pygmalion effect really work? Why or why not?
Are unions greedy because they expect workers to receive more than they are worth, or is management greedy because it takes excessive salaries and gives too large a share of the profits to the owners?
What pay system do you prefer? Why is this your preference?
What is your view of performance appraisals? How can they be improved?
What is the most common problem to avoid during interviewing?
Do you agree that the job interview should be the primary criterion for selection?
What is your opinion of using promotions from within as a recruiting source?
What is your opinion of the use of bona fide occupational qualifications (BFOQs)?
Why do you think that most organizations do not employ state-of-the-art human resources management (HRM) practices?
Is Polyvore a company you would like to work for? Explain.
Is Polyvore a part of the pioneer companies taking a non-traditional route for shaping organizational culture? What are your predictions for the future?
Which type of group problem member is most annoying to you? Why? How can you better work with this type of group member in the future?
Does creating urgency really help to get people to change? Give at least one example to support your position.
Which of the seven ways to overcome resistance to change do you believe is the most important?
Which of the six reasons for resisting change do you believe is most common?
Which stage of the change process is the most difficult to overcome?
Would you prefer to work during a time of incremental or discontinuous change?
Do you consider yourself to be a creative and innovative person? Why or why not?
Give examples of functional departments other than those mentioned in the text.
Which growth strategy would you say is the most successful?
As a manager, would you use management by objectives (MBO)?
Should all businesses have a competitive advantage?
How does diversity effect you personally? Do you really value diversity?
Do you believe that all businesses should go “green”? Why or why not?
Do you believe that companies benefit from being socially responsible? Why or why not?
What is a bona fide occupational qualification (BFOQ)?
What are the types of internal recruiting?
How often should performance appraisals be conducted?
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