Lavadora Company produces dishwashers for 108 retail outlets. Of the 108 retail outlets, 102 are small, separately owned appliance stores, and six are large retail chains. The six large retailers buy 80% of the dishwashers produced. The 102 smaller customers purchase dishwashers in approximately equal quantities, where the orders are about the same size. Data concerning Lavadora’s customer activity are as follows:

Currently, customer-driven costs are assigned to customers based on units sold, a unit-level driver.

Required:
Assign costs to customers by using an ABC approach. Round activity rates and activity costs to the nearest dollar.

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Units purchased Orders placed Number of sales calls Manufacturing costs Order filling costs allocated* Sales force costs allocated* *Currently allocated on sales volume (units sold). Large Retailers 180,000 60 24 $36,000,000 $ 1,939,200 $ 960,000 Smaller Retailers 45,000 4,500 2,448 $9,000,000 $ 448,400 $ 240,000