The income statement from the annual report of United Parcel Service (UPS) appears as follows in summary form. (This information was obtained from the company€™s Web site, www.ups.com.)

Required:

a. The financial information in the company€™s annual report was prepared primarily for shareholders and creditors in accordance with U.S. GAAP. Does the income statement provide enough detailed information for managers at UPS? Explain.

b. Provide at least three additional detailed pieces of financial information that would help managers evaluate performance at UPS.

c. Provide at least two non-financial measures that would help managers evaluate performance at UPS.

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UPS Consolidated Income Statement for the Years Ended December 31 (in millions) 2014 2013 $ 58,232 $ 55,438 Revenue Expenses Compensation and benefits Other expenses Interest expense Income taxes (32,045) (28,557) (19,827) (21,197) (353) (1,605) (380) (2,302) $ 4,372 Net income 3,032