Areas in need of performance improvement, such as better customer service and more sales, can be easily

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Areas in need of performance improvement, such as better customer service and more sales, can be easily identified as training goals. What can be wrong with simply assigning these objectives as goals in a training program? How would you recommend a training program be developed based on these goals?

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Managing Human Resources

ISBN: 9780135196007

9th Edition

Authors: Luis Gomez-Mejia, David Balkin, Kenneth Carson

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