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business
managing human resources

Questions and Answers of Managing Human Resources

You have been asked to evaluate whether your organization’s current pay structure makes sense in view of what competing organizations are paying. How would you identify the organizations with which
If off-the-job stress and dissatisfaction begin to create on-the-job problems, what are the rights and responsibilities of the human resource manager in helping the employee to overcome these
Organizational turnover is generally considered a negative outcome, and many organizations spend a great deal of time and money trying to reduce it. What situations would indicate that an increase in
Nationwide Financial, a 5,000-employee life insurance company based in Columbus, Ohio, found that its management development program contained several types of managers. One type, “unknown
Draw the 9-box grid. Explain how it is used for succession planning.
What are the manager’s roles in a development system? Which role do you think is most difficult for the typical manager? Which is the easiest role? List the reasons managers might resist
Why should companies be interested in helping employees plan their development? What benefits can companies gain? What are the risks?
What are some examples of sabbaticals, and why are they beneficial?
Many employees are unwilling to relocate because they like their current community, and spouses and children prefer not to move. Yet employees need to develop new skills, strengthen skill weaknesses,
Your boss is interested in hiring a consultant to help identify potential managers among current employees of a fast-food restaurant. The manager’s job is to help wait on customers and prepare food
Why might a manager unintentionally distort performance ratings or the reasons used to explain an employee’s performance? What would you recommend to minimize this problem?
Think of the last time you had a conflict with another person, either at work or at school. Using the guidelines for performance feedback, how would you provide effective performance feedback to that
Why are companies changing their performance management systems?Is this a good idea?
What would you consider the strategy of your university (e.g., research, undergraduate teaching, graduate teaching, a combination)? How might the performance management system for faculty members
What are examples of administrative decisions that might be made in managing the performance of professors? Developmental decisions?
A training course was offered for maintenance employees in which trainees were supposed to learn how to repair and operate a new, complex electronics system. On the job, maintenance employees were
To improve product quality, a company is introducing a computerassisted manufacturing process into one of its assembly plants. The new technology is likely to modify jobs substantially. Employees
A training needs analysis indicates that managers’ productivity is inhibited because they are reluctant to delegate tasks to their subordinates. Suppose you had to decide between using adventure
Assume you are the general manager of a small seafood company. Most training is unstructured and occurs on the job. Currently, senior fish cleaners are responsible for teaching new employees how to
“Melinda,” bellowed Toran, “I’ve got a problem, and you’ve got to solve it. I can’t get people in this plant to work together as a team. As if I don’t have enough trouble with the
Noetron, a retail electronics store, recently invested a large amount of money to train sales staff to improve customer service. The skills emphasized in the program include how to greet customers,
Some observers have speculated that, in addition to increasing the validity of decisions, employing rigorous selection methods has symbolic value for organizations. What message is sent to applicants
Distinguish between concurrent and predictive validation designs, and discuss why the latter is preferred over the former. Examine each of the nine selection methods discussed in this chapter and
We examined nine different types of selection methods in this chapter.Assume that you were just rejected for a job based on one of these methods. Obviously, you might be disappointed and angry
Discuss the relative merits of internal versus external recruitment. What types of business strategies might best be supported by recruiting externally, and what types might call for internal
Some companies have detailed affirmative action plans, complete with goals and timetables, for women and members of underrepresented ethnic and racial groups, and yet have no formal human resource
Discuss the effects that an impending labor shortage might have on the following three subfunctions of human resource management: selection and placement, training and career development, and
Why is it important for a manager to be able to conduct a job analysis?What are the negative outcomes that would result from not understanding the jobs of those reporting to the manager?
Consider the “job” of college student. Perform a job analysis on this job. What are the tasks required in the job? What are the knowledge, skills, and abilities necessary to perform those tasks?
Based on Question 1, consider the cashier’s job. What are the outputs, activities, and inputs for that job?
Employers’ major complaint about the ADA is that the costs of making reasonable accommodations will reduce their ability to compete with businesses (especially foreign ones) that do not face these
Cognitive ability tests seem to be the most valid selection devices available for hiring employees, yet they also have adverse impact against Blacks and Hispanics. Given the validity and adverse
Disparate impact analysis (the four-fifths rule, standard deviation analysis) is used in employment discrimination cases. The National Assessment of Education Progress conducted by the U.S.
What types of specific skills (such as knowledge of financial accounting methods) do you think HR professionals will need in order to have the business, professional–technical, change management,
Do you think that it is easier to tie human resources to the strategic management process in large or in small organizations? Why?
Pick one of your university’s major sports teams (like football or basketball). How would you characterize that team’s generic strategy?How does the composition of the team members (in terms of
What factors should a company consider before reshoring? What are the advantages and disadvantages of reshoring?
What disadvantages might result from outsourcing HRM practices?From employee self-service? From increased line manager involvement in designing and using HR practices?
Explain the implications of each of the following labor force trends for HRM: (1) aging workforce, (2) diverse workforce, (3) skill deficiencies.
Is HRM becoming more strategic? Explain your answer.
This book covers four HRM practice areas: managing the human resource environment, acquiring and preparing human resources, assessment and development of human resources, and compensating human
How does employee engagement relate to the employee experience?Explain.
Why has the study of interrelationships between technological change and organisational change proved problematic?
Why are technologically determinist explanations so prevalent?
What are the advantages and disadvantages of using an innovation approach to explain managing change?
Why do competing explanations of technological change exist?
What could have been done to manage the introduction of the VEAs better?
How can the technological changes in Perfect Properties be explained in terms of social determinism?
How can the technological changes in Perfect Properties be explained in terms of technological determinism?
What innovation-based rationales for the introduction of the VEAs may be identified?
Is the rhetoric of diversity changes a precursor to real change or an impediment to real change?
Do you believe that HR has become integrated into the strategic management of change?
Which of the different change agent roles identified by Storey, Ulrich and Caldwell appears most promising as a prescription for future HR activities?
Why do HR managers/practitioners want greater involvement in managing change?
Using Caldwell’s (2001) framework, how could the four different change agency roles be analysed?
Using Storey’s (1992) framework, how could the four different change agency roles be analysed?
In terms of the four friends, explain who is likely to be the least and most influential in managing change in their respective companies. (Please assume that the companies are all of a similar size.)
Is project management the new change management?
Why do academics remain suspicious of managing change tools and techniques?
Do we need more or less dispersal of change agency in public service organisations?
Is change agency a prerequisite of managing change?
How would you advance change agency in the power tools manufacturing sector?
How do debates in the chapter explain the positions taken by Len Reed, Sterling Morrison and Steve Lamacq?
What support is there in the chapter for the position taken by John Cale?
What ethical challenges does globalisation raise?
Do psychological contracts have a role to play in contemporary organisations?
Do you believe that universal managing change ethical codes are the way forward?
What are the main impediments to the ethical management of change?
Advise Beautiful Bespoke Jewellery senior management using a teleological normative approach to ethics.
Advise Greenshires Loans and Savings branch members using an ethical learning and growth normative approach to ethics.
Advise Oakley’s Plastic Mouldings management using a deontological normative approach to ethics.
Advise Financial Futures founder Dan Ellington using a virtue ethics normative approach to ethics.
What are the strengths of Hardy’s (1996) analysis of strategic change in terms of power?
What are the academic challenges of explaining organisational change in terms of power and politics?
How do unitarist and pluralist frames of reference help to explain the managing change literature?
Why are power and politics not discussed more openly inside organisations?
Explain what Beth Sadler is doing in terms of Hardy’s (1996) four dimensions of power in strategic change.
Explain what appears to be happening in terms of the exercise of manifest personal power and manifest–structural power (Bradshaw and Boonstra 2004).
Who determines what is remembered in organisations?
Is the learning organisation a cleverly marketed management fad or something more significant?
Why do organisations fail to learn?
What is the appeal of organisational learning for senior managers in organisations?
Explain what is happening in Magpie Systems in terms of single-loop learning and double-loop learning.
Explain what is happening in Vision-On in terms of organisational defensive routines.
What do you believe the future holds for understanding culture and our attempts to manage cultural change?
How may culture impede or enhance attempts to change an organisation?
In what ways may all change management be considered a form of cultural change?
Are the ambiguities of culture an analytical strength or weakness?
How could this cultural change be managed differently?
What would be the impediments to achieving this cultural change?
How are employees being socialised into new ways of thinking and behaving?
Explain what is being proposed, with reference to theories of cultural change.
What alternative terminology to ‘resistance to change’ could be used?
Why is organisational change more fashionable than organisational stability?
Why is resistance to change problematic for those managing change?
Is it possible to live a fulfilling life without resisting everyday changes?
How would thinking in terms of responses to change rather than resistance to change alter your understanding of this case study?
If you were Sarah Cracknell, how would you deal with each of these three forms of resistance?
Explain the three groupings of responses with specific reference to theories of resistance introduced in this chapter.
Is there a need to take the rhetoric of change seriously and, if so, why?

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