What is a retailer and what is their function? Which retailers would fall into the categories outlined in the grid below? Add your responses in the spaces in the grid.

Of the theoretical approaches you have considered, which one offers the clearest understanding of change and why?

Retailer that has developed through Who: How: cyclical theory change Retailer that has developed through Who: How: accordion theory change Retailer that has developed through Who: How: conflict theory change