Question: 1 Technical resources. Technical skill is a key resource for many organisations in both manufacturing and service industries, because it enables the company to develop

1 Technical resources. Technical skill is a key resource for many organisations in both manufacturing and service industries, because it enables the company to develop new products and processes as the market’s needs change. Technical resources also extend to intellectual property rights such as patents: Pilkington Glass made more from licensing its patented float-glass technique than it did from making glass in its own factories.

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