Question: The second issue has to do with how a standard service stand operates. One option is to receive customers orders, dispense items, calculate cost, and
The second issue has to do with how a standard service stand operates. One option is to receive customers’ orders, dispense items, calculate cost, and make payment with one employee. A second is to have several employees in several roles accomplish the activities. A third option is to have the customers serve themselves (no order or dispense activities) and pay an employee.
What are advantages and disadvantages of each of the three processes?
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Advantages One employee does it Less labor costs all Bett... View full answer
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