As the project manager for a newly implemented software solution, you are about to commence the close activities. Before doing so, your sponsor, Emmett, has inquired whether the delivered solution is providing business value. In turn, you ask Faye, the project business analyst, to:

a. Review the results from the nominal group technique session along with the signoff documents.

b. Review the project’s acceptance criteria.

c. Measure and validate the solution referring to SLAs and OLAs.

d.Evaluate the delivered solution and conduct a net promoter survey.