Your project intern, Miles, hears you discussing the traceability matrix with Karen, the lead assigned to manage requirements for the ERP initiative. After the discussion, he inquires as to the benefit of the tool. How would you respond?

a. The requirements traceability matrix helps to control and monitor project scope.

b. The requirements traceability matrix helps to manage sponsor expectations.

c. The requirements traceability matrix helps to control and monitor product scope.

d.The requirements traceability matrix helps to manage customer expectations.