In each of the following, name the term defined or answer the question. Answers are listed at the bottom.
1. A Six Sigma process that is running at the center of its control limits would expect this defect rate.
2. Variation that can be clearly identified and possibly managed.
3. Variation inherent in the process itself.
4. If a process has a capability index of 1 and is running normally (centered on the mean), what percentage of the units would one expect to be defective?
5. An alternative to viewing an item as simply good or bad due to it falling in or out of the tolerance range.
6. Quality characteristics that are classified as either conforming or not conforming to specification.
7. A quality characteristic that is actually measured, such as the weight of an item.
8. A quality chart suitable for when an item is either good or bad.
9. A quality chart suitable for when a number of blemishes are expected on each unit, such as a spool of yarn.
10. Useful for checking quality when we periodically purchase large quantities of an item and it would be very costly to check each unit individually.
11. A chart that depicts the manufacturer’s and consumer’s risks associated with a sampling plan.