The operations manager of a large manufacturer received a certain number of complaints during the last two
Question:
The operations manager of a large manufacturer received a certain number of complaints during the last two weeks.
a. Construct a control chart with Three Sigma limits for the number of complaints received each day using the following data. Is the process in control?
b. If 16 complaints are received today (day 15), using the control chart of part a, is there a change in the average number of complaints per day?
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a c 21 14 15 Control Limits UCL is 16266 LCL being negativ...View the full answer
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Related Book For 
Operations Management
ISBN: 9781259270154
6th Canadian Edition
Authors: William J Stevenson, Mehran Hojati, James Cao
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