Question: 1. Visit a local bank and write a report on how you would use the drumbuffer- rope concept to alleviate the bottleneck problems (if any)

1. Visit a local bank and write a report on how you would use the drumbuffer- rope concept to alleviate the bottleneck problems (if any) that the bank faces in providing effective customer service.

2. Search the Internet and choose three computerized planning and scheduling software programs. Write a brief summary on the features of each of these software systems.

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