Based on the data provided in Table 2.6, what is the flow time of customers from 3:30
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Based on the data provided in Table 2.6, what is the flow time of customers from 3:30 p.m. to 4:00 p.m.?
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TABLE 2.6 Call Center's Log from 3:30 p.m. to 4:00 p.m. Caller ID Time spent (min) in call center A1 2 A2 10 АЗ 12 A4 1 А5
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Related Book For
Operations Management
ISBN: 9781260547610
2nd International Edition
Authors: Gerard Cachon, Christian Terwiesch
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