Figure 1.5 presents the operations function as a system that transforms inputs into outputs. For the following

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Figure 1.5 presents the operations function as a system that transforms inputs into outputs. For the following scenarios, identify the inputs and outputs and the value created during the transformation process:

1. A patient undergoing surgery in a hospital

2. Airline travel

3. Teaching students in a classroom

4. Production of an automobile

Figure 1.5

Suppliers Competitors Operations Customers Regulatory agencies

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Operations Management Managing Global Supply Chains

ISBN: 978-1506302935

1st edition

Authors: Ray R. Venkataraman, Jeffrey K. Pinto

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