How have the costs of quality (prevention, appraisal, internal failure, and external failure costs) played a role
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How have the “costs of quality” (prevention, appraisal, internal failure, and external failure costs) played a role in the success of Mercedes-Benz (Stuttgart, Baden-Württemberg, Germany), BMW (Bayerische Motoren Werke AG, Munich, Germany), or Audi AG (Ingolstadt, Germany)? Use the Internet to investigate examples of luxury car companies addressing these costs.
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Most luxury cars are expensive to maintain x the repa...View the full answer
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Related Book For 
Operations Management Managing Global Supply Chains
ISBN: 978-1506302935
1st edition
Authors: Ray R. Venkataraman, Jeffrey K. Pinto
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