Question: Consider your last (or current) job. a. What activities did you perform? b. Who were your customers (internal and external), and how did you interact

Consider your last (or current) job.
a. What activities did you perform?
b. Who were your customers (internal and external), and how did you interact with them?
c. How could you measure the customer value you were adding by performing your activities?
d. Was your position in accounting, finance, human resources, management information systems, marketing, operations, or other? Explain.

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