In the Erlang loss model, system A has 5 servers and an implied utilization of 125 percent,

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In the Erlang loss model, system A has 5 servers and an implied utilization of 125 percent, while system B has 15 servers and an implied utilization of 125 percent. Which of the following statements is true? 

a. System A has the higher utilization because it has fewer servers relative to the potential demand. 

b. The two systems have the same utilization because they have the same implied utilization. 

c. System B has a higher utilization because the fraction of lost demand is lower in that system. 

d. More information is needed to determine which system has the higher utilization.

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Operations Management

ISBN: 9781260547610

2nd International Edition

Authors: Gerard Cachon, Christian Terwiesch

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