Latent needs are typically associated with which category in the Kano model? a. Performance needs b. Delighters

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Latent needs are typically associated with which category in the Kano model?

a. Performance needs

b. Delighters

c. Must-haves

d. None of these options is correct.

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Operations Management

ISBN: 9781260547610

2nd International Edition

Authors: Gerard Cachon, Christian Terwiesch

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Question Posted: Aug 13, 2020 05:50 AM

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Latent needs are typically associated with which category in the Kano model? a. Performance needs b. Delighters

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Operations Management

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