Question: The Kano model classifies needs into three categories. Which of the following is not a category in the Kano model? a. Performance needs b. Delighters

The Kano model classifies needs into three categories. Which of the following is not a category in the Kano model? 

a. Performance needs 

b. Delighters 

c. Must-haves 

d. Important needs

Step by Step Solution

★★★★★

3.33 Rating (162 Votes )

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock

d I... View full answer

blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related Operations Management Questions!

Q:

Water flows from the reservoir through a pipe and then discharges from a nozzle as shown. The head loss in the pipe itself is given as h L = 0.025(L/D)(V 2 /2g), where L and D are the length and...

Q:

Latent needs are typically associated with which category in the Kano model? a. Performance needs b. Delighters c. Must-haves d. None of these options is correct.

Q:

Which of the following is NOT a factor that derives from an integrated package for developers and lenders? a) Disputes are minimized.

Q:

The IMF classifies all exchange rate regimes into eight specific categories that are summarized in this chapter. Under which exchange rate regime would you classify each of the following countries?

Q:

The Kano model classifies needs into three categories. Which of the following is not a category in the Kano model? Performance needs Dellighters Must - haves Important needs

Q:

The Kano model classifies needs into three categories. Which of the following is not a category in the Kano model? O Performance needs O Delighters O Must-haves Important needs Consider two products,...

Q:

The Kano model classifies needs into three categories. Which of the following is not a category in the Kano model? O Performance needs O Delighters O Must - haves Important needs Consider two...

Q:

Can you please help me Activity 5: New Product Development 1. Illustrate thru a diagram the Product Development Process develop by Ulrich and Eppinger. Define each process. 2. Discuss and illustrate...

Q:

Can you please help me this question? References: (1)Management for Filipinos (Principles and Applications) By:ConradoE.Iigo Jr, Ph.D (2) Operations Management By:Cachon and Terwiesch ( 3)You can use...

Q:

Chapter 9Punishment and Sentencing MULTIPLE CHOICE 1. Which of the following is NOT one of the four basic philosophical reasons for sentencing? a. Deterrence b. Incapacitation c. Retribution d....

Q:

kindly reviewed this article The current issue and full text archive of this journal is available de Emerald Insight at www.emeraldinsight.com/2016-469x.htm Downloaded by Ghana Institute of...

Q:

In an analogy between electric current and automobile traffic flow, what would correspond to charge? What would correspond to current?

Q:

Consider the sketch of a foundation at a depth of 5m in clay soil with properties below. P is applied eccentrically on the footing. c' = 5kPa, cu = 45kPa, p= 30 You = 18.5kN/m and Yat=21.5kN/m Note,...

Q:

Which one of the following would not be included as a source of short - term financing? Multiple Choice Stretching of accounts payable Line of credit from a bank Sale of marketable securities...

Q:

Understand the nuances between internal and external communications and markets

Q:

Give three examples from your life in which you may forecast the future.

Q:

Describe the steps involved in forecasting.

Q:

Identify the key differences between qualitative and quantitative forecasting methods. Which is better in your opinion and why?

Q:

The market value balance sheet for Outbox Manufacturing is shown here. Outbox has declared a stock dividend of 20 percent. The stock goes ex dividend tomorrow (the chronology for a stock dividend is...

Q:

The most likely outcomes for a particular project are estimated as follows: Unit price: $50 Variable cost: $30 Fixed cost: $400,000 Expected sales: 39,000 units per year However, you recognize that...

Q:

BDJ Co wants to issue new 19-year bonds for some much-needed expansion projects The company currently has 10.3 percent coupon bonds on the market that sell for $1,143. make semiannual payments, and...