Mary Janes Steakhouse tracks customer complaints every day and then follows up with their customers to resolve
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Mary Jane’s Steakhouse tracks customer complaints every day and then follows up with their customers to resolve problems. For the past 30 days, they received a total of 22 various complaints from unhappy customers. Using this information, calculate:
a. c̅.
b. The3-sigma control limits
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Related Book For
Operations Management A Supply Chain Process Approach
ISBN: 978-1483383064
1st edition
Authors: Joel D. Wisner
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