The following on-boarding process for new employees has two stages. In the first, employees fill out several
Question:
The following on-boarding process for new employees has two stages. In the first, employees fill out several government forms and necessary visas for immigration. In the second the employees attend human resources training sessions to instruct them in company policies. Each stage has 9 workers. There are three types of new employees: (1) U.S. citizens starting a full-time job, (2) U.S. citizens starting a part-time job, and (3) Non–U.S. citizens starting a full-time job.
Processing times and demands for each type of new employee are given in this table:
(a) What is the implied utilization (%) for Forms/Visa?
(b) What is the implied utilization (%) for HR Training?
(c) What are the actual and maximum flow rates of each type of new employee per hour?
Step by Step Answer:
Operations Management
ISBN: 9781260547610
2nd International Edition
Authors: Gerard Cachon, Christian Terwiesch