Question: The reasons for failure in productivity are cost reduction programs, which produce narrowness of vision. We must first let go of old-fashioned productivity as a

“The reasons for failure in productivity are cost reduction programs, which produce narrowness of vision. We must first let go of old-fashioned productivity as a goal: instead, we must set a new but powerful objective of competitiveness” (Skinner, 1986). Discuss this historical but seminal viewpoint.

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