Visit two service operations (for example, a cinema and a department store). Identify the types of layout

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Visit two service operations (for example, a cinema and a department store). Identify the types of layout used in these operations and look for the bottlenecks that impede flow. Identify ways of overcoming these bottlenecks.

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Operations Management

ISBN: 9780273708476

5th Edition

Authors: Nigel Slack, Stuart Chambers, Robert Johnston

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