Question: You are observing the sales department staff using exponential smoothing to fore- cast monthly sales. Their forecast for January's sales was 12,000 units. January's actual

You are observing the sales department staff using exponential smoothing to fore- cast monthly sales. Their forecast for January's sales was 12,000 units. January's actual sales figure became available yesterday: 10,000 units. Today, the sales depart- ment announced their sales forecast of 11,300 units for February. What alpha are they using to forecast sales?

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