1. What types of control did Clemmons appear to be using at Bachmeyer? What are her assumptions...

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1. What types of control did Clemmons appear to be using at Bachmeyer? What are her assumptions about her control over people in the plants?

2. Why do you think her communication attempt to change procedures received little response?

3. What advice would you give Clemmons about communicating future changes in purchasing procedures?

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