Mickey Dexler, like many CEOs, could learn how his company is performing from written reports and by

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Mickey Dexler, like many CEO’s, could learn how his company is performing from written reports and by talking with an inner circle of fellow executives. In fact, he can still learn much from these traditional sources; however, he insists on seeing and hearing people first hand as his primary means of knowing the business.  Is this not a rather “messy” approach to leading a company?

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