Question: The task is to identify the basic problems at KBTZ and which OD techniques the learner might apply and why. Valerie, the client, identified the

The task is to identify the basic problems at KBTZ and which OD techniques the learner might apply and why. Valerie, the client, identified the station’s basic problems from her vantage point: difficulty keeping up with the torrid pace, particularly new production, high turnover, and difficulty in recruiting people who will work in their challenging culture. Are these the same basic problems revealed in the OD technique interviews?

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