Which theories seem relevant to customers motivations (to pick certain titles), not just employees motivations (to perform
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Which theories seem relevant to customers’ motivations (to pick certain titles), not just employees’ motivations (to perform their tasks well)?
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Expectancy theory is relevant to both customer motivation and employee motivation Customers will wo...View the full answer
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Related Book For
Organizational Behavior Improving Performance and Commitment in the Workplace
ISBN: 978-1259545092
5th edition
Authors: Jason Colquitt, Jeffery LePine, Michael Wesson
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