Question: Albert Hirschman (1972) described exit and voice as two basic strategies that members and external stakeholders could use to transform unresponsive organizations. When are members

Albert Hirschman (1972) described ‘exit’ and ‘voice’ as two basic strategies that members and external stakeholders could use to transform unresponsive organizations. When are members and other stakeholders most likely to employ the ‘exit’ strategy, abandoning an organization (or its products) for other alternatives? When are they most likely to rely on

‘voice’, expressing their dissatisfaction to management or other authorities?

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related Organizations Evolving Questions!