As a project manager, not only must you be a leader, but you also must have outstanding skills in communicating because research over the years shows project managers spend about 90% of their time communicating. You are working to create, collect, distribute, store, retrieve, and ultimately dispose of project information as described in your communications management plan. The benefit of this work is—

a. An effective and efficient flow of communications among stakeholders

b. Creating an environment with an emphasis on transparent communications with your stakeholders

c. Having resources available to ensure your stakeholders have access to needed information in a timely way

d. Ensuring communications management policies, operating procedures, and processes are followed