Question: When managing projects, one important technique is capturing lessons learned from previous projects to improve the organizations project management process. Therefore, in planning the project,

When managing projects, one important technique is capturing lessons learned from previous projects to improve the organization’s project management process. Therefore, in planning the project, it is important to plan the closing procedures, particularly to review the—

a. Risk responses that were used

b. Checklists for risk identification

c. WBS and scope documents

d. Team members’ performance feedback

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