Question: A user you support has worked for hours on a spreadsheet document. A sudden power outage to the building causes their computer to power down.

A user you support has worked for hours on a spreadsheet document. A sudden power outage to the building causes their computer to power down. When the power comes back, they cannot find the spreadsheet they've been working on. Why is this?

(Choose two.)

A. The user was working on the document in RAM memory.

When the computer went down, everything in RAM was erased.

B. There must have been a glitch in the computer's memory when the power went down. Thus, the user cannot restore it.

C. The user neglected to save the document to the computer's hard drive.

D. When the power went down and came back up, there was a power glitch in the computer's ROM.

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