Which of the following is true of modern quality management? A. Quality is defined by the customer.
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Which of the following is true of modern quality management?
A. Quality is defined by the customer.
B. Quality has become a competitive weapon.
C. Quality is now an integral part of strategic planning.
D. All are true.
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Related Book For
Project Management A Systems Approach To Planning Scheduling And Controlling
ISBN: 9781119805373
13th Edition
Authors: Harold Kerzner
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