Question: Which quality control tool is sometimes referred to as a fishbone diagram because it places a problem statement at the head of the fishbone and

Which quality control tool is sometimes referred to as a “fishbone diagram” because it places a problem statement at the head of the fishbone and uses each “big bone” in the fish’s skeleton as a category of probable cause, in order to determine the root cause of the problem?

a. Ishikawa diagram

b. Pareto diagram

c. Control chart

d. Force field analysis

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