Question: Some people divide project descriptors into hard (tangible, quantitative, ...) and soft (intangible, qualitative, ...) groups. Examples of the former include anything that can be

Some people divide project descriptors into hard (tangible, quantitative, ...) and soft

(intangible, qualitative, ...) groups. Examples of the former include anything that can be measured, such as time and cost. Examples of the latter include cooperative and positive attitudes, commitment to the project, and ethical conduct.

How would you relate such an approach to a discussion on project success and underperformance?

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