Assume you are working on a project to improve customer service. Create a Pareto chart based on

Question:

Assume you are working on a project to improve customer service.

Create a Pareto chart based on the information in the following table.

Use the Pareto chart template from the companion website or sketch the chart by hand so that your resulting chart looks similar to Figure 8-13.

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An Introduction To Project Management With A Brief Guide To Microsoft Project 2016

ISBN: 9781544701899

6th Edition

Authors: Kathy Schwalbe

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Question Posted: May 09, 2024 07:16 AM

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Assume you are working on a project to improve customer service. Create a Pareto chart based on

Question:

Customer complaints Customer is on hold too long Customer gets transferred to wrong area or cut off Service rep cannot answer customer's questions Service rep does not follow through as promised Frequency/week 90 20 120 40

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An Introduction To Project Management With A Brief Guide To Microsoft Project 2016

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