Watch the three YouTube videos mentioned in the Video Highlights feature of this chapter about Australias myki

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Watch the three YouTube videos mentioned in the Video Highlights feature of this chapter about Australia’s myki transportation smart card. Also find a more recent video or article about myki. Describe what went wrong in monitoring and controlling this project and what lessons can be learned on similar projects in the future. Document your findings and opinions in a short paper, presentation, or video.

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