Question: 1. Discuss an example of a problematic situation where the TQM principles might have been used to improve the overall quality of the work. What

1. Discuss an example of a problematic situation where the TQM principles might have been used to improve the overall quality of the work. What were some of the issues that impacted the quality of the overall product or service that the company produced? How could the impact of those issues have been reduced or eliminated?

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