Question: Edward is working as a project managed and involved in finding solutions for issues. He is using a systematic approach in problem solving for quality

Edward is working as a project managed and involved in finding solutions for issues. He is using a systematic approach in problem solving for quality assurance and quality improvements.

He found problems are the result of quality audits. He is using the problem solving methods which includes one of the below elements. Which one is it?

A. Define the problem.

B. Identifying the root-cause.

C. Generating possible solutions.

D. All of the above.

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